Terms and Conditions

1. Do I need any special experience to participate with Destin Glow Kayak?

Our tours are for everyone, even first timers. Simple balancing and rowing, easy! Your however, will need to read our rules and regulations.

2. Can I bring my kids?

Of course!! It’s a fun family friendly activity. We have a minimum weight of 65 pounds and an adult must be in the same vessel with them. No Children under 5 years old.

3. Can I bring alcohol on the kayak?

Ask attendant for information.

4. How far do we paddle?

Please ask your attendant for information on the areas and the routes you may take.

5. What is your weight limit? 

Up to 350 lbs. or 409 with two people. We ask that the heavier of the two sit in the back of the kayak.

6. What is your cancellation policy? 

If a session is cancelled by Destin Glow Kayak or Crab Island Adventure due to unsafe conditions, you will first be rescheduled to another date if available or a gift card will be issued. A guest can cancel up to 48 hours before their session, after that NO REFUND will be given if a guest cancels. We will NOT REFUND if you decide you want less kayaks when you arrive. Weather can change quickly in Florida and your safety is our priority. We watch conditions and make the call when appropriate. We will still paddle if it's cold, light rain, or cloudy. We won't paddle if there are high winds, thunder or lightning. We are booked up nearly every day so we can't have last minute rescheduling or cancellations. If things change on your end, you can reschedule up to 48 hours prior to your appointment by clicking contact us on our website or calling us at 850-837-3000.

7. What equipment do I need to bring and what is provided?

Your rental includes all basic paddling equipment including kayak, paddle, PFD. We ask that no shoes be worn in our clear kayaks to reduce scratching. You WILL get wet because it is a water sport.  

**Conditions can change extremely quickly in Florida. It is important to prepare well to gain the best enjoyment from your trip. Your guides are very familiar with your paddling environment and conditions. Feel free to ask any questions you would like in order to understand all you need to be confident about your trip. Please understand, we will not paddle in unsafe conditions including high winds and thunderstorms.

What to bring...

•  Clothes you don’t mind getting a little wet.

•  Swim suit/board shorts, shirt; In cool weather… cover-ups, raincoat if it rains.

•  Water Shoes or sandals that can be worn in the water (not allowed in kayaks, we want to keep them clear )

•  Bring an extra change of clothes just in case

•  Towel (left in car)

•  Any special personal paddling gear if you like

•  Limited parking at the premises, please seek alternate or near by potentials.

•  Expect to get a little wet – depends on you (or possibly your friends)

•  Life vest available for children and anyone who requests. Life jackets are always on board, even if you choose not to wear one.

•  Great guides who enjoy their work and keep you safe

•  Lots of outdoor fun and a desire to come back very soon!  

8. What kind of kayak will I be using?

We use double clear kayaks on our trips so you can see nature from a whole new perspective. The kayaks you will be using are chosen with comfort, safety and stability in mind. On most tours guests share a double kayak however the kayak can accommodate a single rider but price is the same. It’s for the rental of the kayak, not per person.   

9. What if there is bad weather the day of our trip?

The weather in our area is generally quite pleasant. It's one reason the Panhandle is considered a major vacation destination. The months of July through October can produce strong afternoon thunderstorms that we carefully monitor. Our staff continually monitors weather conditions to insure you have the safest and most enjoyable trip possible. Obviously we are not in charge of the weather and cannot change a rainy day to accommodate your plans. Your best bet is to be prepared for all types of weather and you will remain comfortable. Please, carefully review the gear list provided and follow the recommendations. *Light rain is not considered a reason to cancel a booking.  We will not paddle in thunderstorms, high wind or any weather that is dangerous. We do sometimes paddle in a light rain if there is no threat of lightning. Our policy if a thunderstorm threatens is we "wait it out" and if the radar indicates it may pass through or dissipate. This happens occasionally, especially before our evening Sunset tours. However, the nature of thunderstorms in the summer is that they move fast and generally dissipate just after dark as the day cools or they rain themselves out. Please remember your tour is not cancelled unless you hear from us. Having a schedule that is a little flexible in the summer is also a help if you have to delay a little while to let a storm pass through. Some of our best paddles happen just after a thunderstorm when everything goes calm.

10. Is it appropriate to give gratuities to our guides?

Many of our crew are lifeguards, college students and teachers. While gratuities are by no means required, any gratuity you feel appropriate is very much appreciated and welcomed. As in all service industries 10% or more is a good rule to follow when considering how much to tip.

11. When do I arrive?

We are on a strict schedule, please arrive 20 minutes early to give time to check in when you arrive and attend the safety briefing. If you are late you will have less time on the water. 

12. When do the kayaks GLOW?

Our lights start glowing when it gets dark, if you want the full dark night and light up kayak experience, please check local sunset times. For example, the 6:15 to 7:15 is a beautiful time to kayak as you will get the sunset but you might not get the full GLOW experience during your entire session.

*  Do you offer Group or Military Discounts?

At this time we do not (no disrespect to the military, we’re very thankful!) 

*  Where are you located?

please call or check with the website contact page for locations. We are also located at Beach Weekend Pontoons in Fort Walton Beach.